To continue our tradition of excellence in customer service, PictoGraphix has developed the following internal Privacy Policy guide describing how we collect, store, and use information about our customers. This policy will be periodically revised in accordance with new technology and the changing needs of our customers.

How Personal Information is Collected and Stored
We will collect personal information such as your name, address, phone number, etc., when you submit a Contact Information form, Quick Quote form or place an order with us. This information is then stored in our secure customer database.

How PictoGraphix Uses Personal Information
We use personal information to provide you with the service or product requested, to ensure orders arrive in a timely manner, for billing purposes, to provide you with information about new products and services, to improve the selection of products we offer and to help us serve you better. Personal information about our customers collected through any means will not be shared with third parties.

Security of Documents and Personal Information
We recognize and respect our clients' concern for privacy and security. Appropriate steps have been implemented to ensure safe and secure storage and disposal of client supplied data. All hard copies of drawings or files received from clients are filed only for the duration of the project. Documents pertaining to completed work are regularly destroyed by shredding and are recycled. Digital information is stored temporarily on password protected computers with firewalls and then placed in safe storage on optical disks. Access to our data base is restricted. 

Reviewing and Correcting Personal Information
If at any time you would like to review, correct, or update your information in our database, please contact us:

E-mail: info@pictographix.com

Phone:  1-800-504-3822 (Toll Free Canada/U.S.A.)  
Local:    (514) 369-2444
Fax:       (514) 313-5563

Office Hours:            9:00 to 5:00 p.m. Eastern Time